Login Help.

Application Support

If you have technical questions about IVERS functionality, or questions about account registration/credentials, please reach out to our Vital Statistics System Services team between 7:30am and 5:00pm Mountain Time Monday through Friday except for legal holidays:

• Teresa Stephens – 208-334-5808 teresa.stephens@dhw.idaho.gov
• Dan Irwin – 208-334-5986 dan.irwin@dhw.idaho.gov
• Ren Marshall – 208-334-5529 ren.marshall@dhw.idaho.gov

Certificate Requests - Order Support

If you are a staff member from a funeral establishment and have questions about certificate orders, please reach out to our Vital Statistics Customer Services team:

• Phone – 208-334-5980, Option 1, then Option 6
• Group Email – IVR@dhw.idaho.gov

Registration Tutorials

• Medical Official Sign up Tutorial
• Funeral Director Sign up Tutorial
• Coroner Sign up Tutorial
• Support Staff Sign up Tutorial

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